Delivery & Installation
Our delivery service includes white glove installation into an empty room of your choice. We will set up all of the furniture and take away all of the packaging materials for you. If any item is damage or defective upon delivery, please note the defects to the driver and will exchange the item for you, free of charge, until it is in good condition.
- It is your responsibility to ensure that all furniture items will fit through all doorways, up stairways, halls, and corners into your desire location.
- Please let us know if you live in a townhome, apartment, condo, or other type of residence where entryways are narrow. If you think your entrways are narrow, please send us an e-mail at email@example.com. Please include a copy of your sales receipt in order to expedite service.
- We hand select all of the items in store for quality before we bring them into our showroom. To keep our prices low and our furniture factory sealed, we do not have a return policy. All special order items are final sale and cannot be returned. If a special order sofa or sectional does not fit, we cannot accept returns on these items. Please visit us in store so you can look at the color, comfort, and quality of your furniture before you purchase.
Cities We Delivery To
- We deliver to Alviso, Atherton, Belmont, Burlingame, Campbell, Cupertino, Dublin, Fremont, Foster City, Gilroy, Los Altos, Los Gatos, Milpitas, Menlo Park, Morgan Hill, Mountain View, Palo Alto, Redwood City, San Jose, San Mateo, Saratoga, & Sunnyvale, and other local cities.
- For areas up to an hour away from our Santa Clara location, we may be able to deliver our furniture to you if you meet our minimum requirements. Please call us or visit us in-store for more information.
- Local delivery & installation is $75 flat rate, whether you purchase one item or an entire house
- Customers may pick up their purchased items in our Santa Clara warehouse located at 3660 Thomas Road in Santa Clara.
- Our pick up windows are from Monday - Friday, 10:00am to 7:00pm
- Please note that our warehouse is closed on Saturdays and Sundays